When It’s Time to Let Go: Firing a Client with Grace, Strategy, and Integrity

I’ve been in this industry for over 11 years. Some of my clients have been with me for 8 to 10 of those years—a rare kind of loyalty that I deeply value. But I’ve also had clients who disappeared without paying, projects that turned into black holes due to poor communication, and timelines that ballooned way beyond the original scope because boundaries weren’t clear from the start.